Sellers Guide
Welcome to FredAstaireMarketplace – the prime digital platform connecting dance enthusiasts with quality dance-related products. If you’re a seller with products that resonate with the rhythm of dance, this is the place to be. This guide will help you make the most of your selling experience.
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1. Setting Up Your Seller Account
1.1. Registration
– Click on the ‘Seller Sign Up’ or ‘Become a Seller’ link on our Account Page.
– Provide relevant details about your business and create a password. Always ensure your password is secure.
1.2. Profile Completion
– Add information about your brand or business.
– Set up your payment details for smooth transaction processing.
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2. Listing Your Products
2.1. Product Categories
– Understand the categories available on our platform, such as ‘Dancewear’, ‘Footwear’, and ‘Accessories’.
– List your products in the appropriate category to ensure they reach the right audience.
2.2. Product Details
– Provide clear and high-quality images.
– Write detailed product descriptions, including materials used, sizing details, and care instructions.
– Ensure that all products listed are dance-related. Non-compliant products might be removed.
2.3. Pricing
– Set a competitive price for your products.
– Consider offering discounts or promotions to attract more customers.
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3. Managing Orders
3.1. Order Notifications
– You’ll receive notifications for new orders via email or on your seller dashboard.
– Regularly check your dashboard to stay updated on new orders and to manage existing ones.
3.2. Shipping
– Package your products securely.
– Use reliable shipping partners to ensure timely delivery. Share tracking details with the buyer when available.
3.3. Returns & Refunds
– Familiarize yourself with the platform’s return policy.
– Process returns in a timely manner and ensure refunds (where applicable) are executed properly.
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4. Payment Structure
– For every sale, you’ll receive 80% of the product’s selling price after the product is received by the buyer.
– Payments are consolidated and transferred to your specified account as per a set schedule.
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5. Maintaining Product Quality
– Ensure that all products sold are of high quality and as described in the listing.
– Periodic quality checks can enhance your brand’s reputation on the platform.
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6. Customer Support for Sellers
– If you have queries or need assistance, contact our seller support team at marketplace@fredastaire.com
– Make use of the resources and tips provided in the seller dashboard to enhance your sales and presence on the platform.
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7. Keeping up with Platform Updates
– Periodically, there might be updates or changes to the platform policies or features.
– Stay informed by subscribing to our seller newsletter and regularly checking the announcements on your dashboard.
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We’re excited to have you as part of the FredAstaireMarketplace family! Together, let’s inspire and serve the global dance community with the best products.